Privacy Policy

Your personal information is always kept confidential. This Privacy Policy outlines the collection, use, and protection of personal data collected from visitors and customers of Zivontra. By using our website, you consent to the terms outlined in this policy. This policy applies to all visitors, whether browsing or conducting transactions.

Personal Information That We Collect

We collect necessary information when you interact with our catalog, place an order, or contact us. This includes:

• Customer Contact Details: Full name, 10-digit WhatsApp number, and email address for order notifications.
• Delivery Information: Postal shipping address, state, and pin code for parcel fulfillment.
• Technical Information: IP address, device type, and browser details to maintain session security and prevent fraud.

Zivontra does not intentionally collect or target information from children under 13 years of age.

Uses of The Information Collected

All personal information collected is securely maintained and used exclusively for the following purposes:

• Processing customer orders and verifying prepaid payment statuses.
• Sending instant order slips, delivery dates, and tracking receipts via WhatsApp and email.
• Calculating visitor counts and monitoring platform performance.
• Preventing unauthorized payment fraud and unauthorized gateway access.
• Improving user shopping experience and updating you with custom gift offers.

Payment Processing & Third-Party Sharing

Payment Gateway: Online transactions on Zivontra are processed through our RBI-authorized payment partner, Razorpay. We do not store or process sensitive credit/debit card numbers, CVVs, or UPI PINs on our servers.

Logistics & Courier Fulfillment: Customer shipping details (name, destination address, and contact number) are shared with verified courier and drop-shipping logistics partners solely to execute safe, unbroken doorstep delivery.

Zivontra does not sell, rent, or trade your personal data to third parties for marketing purposes. Data will only be disclosed to law enforcement authorities if strictly required by applicable legal regulations.

Cookies & Analytics

Our website uses cookies to remember your browsing preferences (such as dark/light mode) and monitor session state. Cookies do not extract personal files from your device. You can disable cookies in your browser settings if you choose, though some checkout conveniences may be limited.

Contact Us & Support

If you have inquiries regarding this Privacy Policy or wish to update your registered details, contact our customer support team: